TERMS & CONDITIONS

All customers purchasing sessions to Little Jungle Soft Play Centre LTD are subject

to the following terms and conditions. Please read the following prior to booking. All

children attending our sessions are the responsibility of their parents/guardians.

Although play coordinators are there to support children in their play, they are not

responsible for the care and supervision of the children.

Booking Terms and Conditions

1. Customers booking sessions agree to the following terms and conditions

2. The price for sessions permit entry for one child. A maximum of 2 adults may

accompany each child to their play session

3. Prices are inclusive of the play area only. Food and drinks can be purchased

on site at an additional cost

4. When booking a session online, you will receive a confirmation email. This is

proof of purchase and will need to be displayed on arrival at Little Lane Play

Village

5. All payments must be made before children are permitted entry

6. Customers with pre-booked tickets take priority and we cannot guarantee

entry to on the day arrivals

7. All adults are required to book a space too.

8. Sessions are non-refundable. Little Jungle Soft Play Centre can transfer your

session to another available day/time but 24 hours’ notice is needed

9. Prices may be subject to change and our website and booking system will be

updated accordingly.

Entry requirements

1. Little Jungle Soft Play Centre uses CCTV to protect the building, staff and

customers. We use these systems for security only. For more information,

please read our Privacy Policy.

2. Every child attending Little Jungle Soft Play Centre must be supervised by an

adult aged 18 or above. Entry will not be permitted without an accompanying

responsible adult.

3. Little Jungle Soft Play Centre reserve the right to ask customers to leave if

they pose a danger to staff or customers

4. Abuse, illegal activity, violence or bullying will not be tolerated and any person

showing such behaviour will be asked to leave without refund.

5. Any child or adult presenting with symptoms of illness are not permitted to

enter Little Jungle Soft Play Centre

6. No smoking, pets or alcohol are permitted on Little Jungle Soft Play Centre

premises

7. Only food and drink purchased from our café is permitted and must only be

consumed in the cafe area.

8. Any person causing purposeful damage to Little Jungle Soft Play Centre

property or resources will be asked to leave and may be liable for payment of

damage.

9. Cameras are permitted within our stay and play sessions for personal use

only. To create a safe environment for children and families, photos must only

be taken of your own child.

10. Any photographs taken by Little Jungle Soft Play Centre to be used for

marketing will require written consent from parents/guardians

11. Each Play session is 90 minutes long and all persons are required to vacate

the premises at the end of their session

12. We reserve the right to close all or part of the play centre if it poses a safety

risk

13. Customers are asked to arrive at the start time of their play session as we will

be unable to admit entry before the session start time

14. Little Jungle Soft Play Centre operates between the hours of 9.30am-5pm on

Mondays, Fridays, Saturdays and Sundays.